How we handle and protect your information
Effective Date: July 27, 2024
Last Updated: May 20, 2025
This Privacy Policy ("Policy") describes how SkillPath Academy ("SkillPath Academy," "we," "us," or "our") collects, uses, discloses, and safeguards information obtained from users of our website and services, including course enrollment, certificate issuance, and job-placement assistance (collectively, the "Services"). By accessing or using the Services, you ("User," "Student," or "you") acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with the terms of this Policy, please do not access or use the Services.
We may collect the following categories of information:
(a) Information You Provide Directly
(b) Information Collected Automatically
(c) Information from Third Parties
We use collected information for purposes including, without limitation, to:
Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: (a) your consent; (b) the necessity of processing to perform our contract with you (e.g., delivering purchased courses); (c) compliance with a legal obligation; and/or (d) our legitimate interests in operating and improving the Services, provided such interests are not overridden by your fundamental rights.
We do not sell your personal information. We may share information with:
We use cookies and similar technologies to operate the Services, remember your preferences, and analyze usage patterns. You may configure your browser to refuse cookies; however, doing so may limit your ability to use certain features of the Services.
We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this Policy, including to satisfy legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. Course completion and certificate records may be retained indefinitely for verification purposes.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may have the right to: (a) access the personal information we hold about you; (b) request correction of inaccurate information; (c) request deletion of your information; (d) object to or restrict certain processing; (e) request portability of your data; and (f) withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us using the details in Section 13. We may need to verify your identity before fulfilling such requests.
The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it promptly.
The Services may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.
We reserve the right to amend this Policy at any time. Material changes will be communicated by posting a revised Policy on this page with an updated "Last Updated" date. Your continued use of the Services following any such change constitutes your acceptance of the revised Policy.
For questions, concerns, or requests regarding this Policy, please contact us at:
Email: nderitugideon73@gmail.com
Address: [Insert Business Address]
Except as expressly set forth in Section 16 below or as required by applicable law, all payments made to SkillPath Academy for courses, certificates, subscriptions, job-placement services, or any other paid offering are final and non-refundable. By completing a purchase, you expressly acknowledge and agree that you are not entitled to a refund, credit, or exchange for any reason, including but not limited to: dissatisfaction with course content, failure to complete a course, failure to obtain employment following completion, change of personal circumstances, or lack of use of purchased access.
This no-refund policy exists because, upon enrollment, you are granted immediate access to proprietary digital course materials, video content, downloadable resources, and/or a license to use such materials. This access constitutes performance of our obligations under the contract of sale at the moment it is granted, and the digital nature of the content means it cannot be "returned" in the manner of a physical good. Accordingly, consideration is deemed fully exchanged upon the grant of access, regardless of whether you subsequently choose to consume the content in full, in part, or not at all.
Notwithstanding Section 14, a refund may be considered, at SkillPath Academy's sole discretion, only in the following limited circumstances:
(a) Duplicate or erroneous charges resulting from a technical or billing error;
(b) Non-delivery of purchased access due to a verified technical fault attributable
solely to SkillPath Academy, provided you notify us within 7 days of purchase and the issue is not
resolved within a reasonable time;
(c) Mandatory statutory rights that cannot be excluded under the consumer protection
laws of your jurisdiction of residence, which may include a short "cooling-off" period for certain
online purchases. Nothing in this Policy is intended to limit or exclude any right that applicable law
does not permit us to exclude.
Any request for a refund under this Section must be submitted in writing to the contact details in Section 13 within 7 days of the date of purchase, accompanied by a description of the issue. Requests submitted outside this window, or that do not meet the criteria above, will not be honored.
SkillPath Academy issues certificates of completion upon satisfaction of the applicable course requirements. Such certificates attest only to completion of coursework and do not constitute a professional license, accredited academic degree, or guarantee of any kind. Where job-placement assistance is offered as part of a paid package, SkillPath Academy agrees only to provide reasonable assistance (such as portfolio review, introductions, or referrals) and does not guarantee employment, interviews, or any specific career outcome. No refund will be issued on the basis that a Student did not secure employment following participation in job-placement services.
Initiating a chargeback or payment dispute with your bank or card issuer without first attempting to resolve the matter directly with SkillPath Academy in accordance with Section 16 shall be treated as a breach of these terms and may result in suspension or termination of your account and access to the Services, without prejudice to any other rights or remedies available to SkillPath Academy.
This Policy shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict-of-law principles. Any dispute arising out of or relating to this Policy or the Services shall be resolved through binding arbitration in Kenya.
If any provision of this Policy is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
By using SkillPath Academy's Services, you acknowledge that you have read and understood both the Privacy Policy and Refund Policy set forth above and agree to be bound by their terms.